Aspects Ability

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Aspects assessments have been specifically designed for frontline volume recruitment. Aspects Ability is a series of short engaging adaptive online ability tests for verbal, numerical and checking skills. These assessments measure the fundamental skills and abilities required for frontline customer service, sales and support roles in industries such as retail, hospitality, call centres, transport, emergency services and manufacturing.

All of the Aspects Ability assessments utilise adaptive technology to tailor the assessment experience by basing the difficulty of future questions on an individual's success rate. This ensures the questions they see are at an optimum level of challenge, and also eliminates an upper ability cap, enabling the individual to demonstrate their full ability.



Aspects Ability Verbal Assessment
8 minutes
12 items
Multiple choice answers
No overall time limit for the test but there is a time limit for each question: 75 seconds for the first question in each passage and 60 seconds for the remaining questions

Text passage interpretation

Aspects Ability Verbal Report
Interpretation of verbal information
Ability to reach correct conclusions

Aspects Ability Numerical Assessment
10 minutes
12 items
Multiple choice answers

Table interpretation

Aspects Ability Numerical Report
Ability to analyse and draw inferences from numerical information and data

Aspects Ability Checking Assessment
6 minutes
46 items
No overall time limited for the test but there is a time limit for each question: the time limit per image is 60 seconds for images with 6 rows and 50 seconds for images with 5 rows (giving an average of 10 seconds for each question)

Checking information

Aspects Ability Checking Report
Ability to quickly and accurately detect errors in data